Size Chart & FAQ

       

            

SHIPPING

During the holiday season please allow 3-4 business days for order processing, with the exception of Gift Cards and Pre-Orders. Once your order has shipped, you will receive a confirmation email including your shipment tracking number. Orders ship from Redlands, California.

Gift Card codes are emailed instantly to the email address entered at checkout along with instructions to redeem them.

Orders that include Pre-Order items will ship at one time as one order when the Pre-Order items are in-stock. The in-stock date listed on Pre-Order product pages may change at any time, and is the estimated date the item will become in-stock and ship out.

We are happy to ship to internationally to our friends outside of the United States. International shipping costs for your order will populate automatically at checkout based on weight, volume, and destination. International orders will be shipped priority through USPS, which usually takes 8-12 business days. If you are waiting on your order to arrive and haven't received a notice from your post office, please check with your local post office before contacting support.

 

RETURNS AND EXCHANGES POLICY

All purchases are final, however MAUKA COLLECTIVE will gladly allow any full priced swimwear or apparel item to be exchanged within 7 days of receiving the merchandise as long as it has not been worn, washed, or damaged in anyway. The exchanged merchandise must be accompanied by original sales receipt, tags attached, sanitary liners in place, and need to be sent back in the original poly bags. Please follow the steps below to go forward with an exchange:

• Within 7 days of receiving the merchandise contact Mauka Collective by emailing: infor@mauka-collective.com. If your exchange is within the guidelines listed above we will email you an exchange authorization within 1 business day after receiving your email.

• Once you have been authorized to make your exchange, send back the items you wish to exchange to the below address making sure it is post marked within 10 days of receiving the merchandise.  Please make sure to include your original receipt, tags attached, sanitary liners in place, and poly bags. We will not accept merchandise sent to us that was not post marked within 10 days of receiving the purchase.

• Once we have received your return and it has been approved, you will be notified by email. You will receive an additional email with a store credit promo code. The credit includes the cost of the product and tax, but excludes shipping.

• There is no guarantee we will have your desired exchange piece in the desired size or color, but you can use the credit promo code to purchase any new size/style/color you desire that's in stock and the credit never expires until it's been fully used.


Mauka Collecive, LLC
C/O Returns
1495 Research Dr. Redlands, Ca 92374